CAREERS

JOIN THE WE CARE FAMILY

As We Care grows and expands, we seek career-minded individuals who want to become a part of the We Care family. We exist to help people change their lives for the better, and we will always welcome those who share our values. If you want to join a team that can make a difference, please submit a resume with a short cover letter to Tracy@WeCareSpa.com , telling us about yourself and why you are a great fit for We Care Spa.

Director of Finance, Accounting, & Purchasing

DEPARTMENT: Accounting

STATUS: Exempt, Full Time

SALARY: $120,000 – $135,000

REPORTS TO: Ownership

SUPERVISES: Accounting & Purchasing Staff

The Director of Finance handles planning, directing, and managing the provision of correct, prompt, and objective financial data from which informed management decisions can be made. A major responsibility includes ensuring compliance with We Care Spa policies and procedures (payroll, issuance of vendor check, reconciliation) and all applicable laws. Recommends remedial action when and where necessary and safeguard owner assets by creating and keeping sound internal control systems.

The Director of Finance developments, analysis, and interpretation of statistical and accounting information to appraise operating results in terms of profitability, performance against budget, and other matters bearing on the fiscal soundness and operating effectiveness of the We Care Spa. Also prepares balance sheets, profit and loss statements, and other reports to summarize the Spa’s current and projected financial position. Position ensures compliance with all We Care Spa policies and applicable laws, supports the company’s system of accounts and keeps books and records of all company transactions and assets. Works with the outside C.P.A. (when applicable) to aid in the preparation of all financial reports and tax returns for the We Care Spa.

Prepares reports that outline the company’s financial position in the areas of income, expenses, and earnings on a regular basis to meet the economic goals and policies of We Care Spa.

Coordinates and directs the preparation of the budget and financial forecasts, institutes and supports other planning and control procedures (including the cost accounting system, fixed asset management) analyzes and reports variances. Aids with weekly, monthly, and annual reporting, including combined analytical and statistical reports. Gives internal reports, revises and updates reports to be more useful and efficient, and offers external reports to C.P.A., bank, and governmental agencies (as applicable). Responsible for generating internal reports to aid in the evaluation and recommendations for insurance coverage for protection against property losses and potential liabilities.

The Director of Finance has the final responsibility for providing We Care Spa and its management with the proper financial and operating information necessary. This individual and the accounting staff are expected to work closely with other department groups on problems involving accounting systems and financial planning.

Director of Finance oversees Accounting & Purchasing Staff. Responsible for evaluating the performance of personnel in the accounting & purchasing department including recommendations for training requirements; hiring of staff and changes in responsibilities for staff.

Among the duties of this position are management reporting and policymaking as it pertains to the department. ensuring the collection and payment of applicable local, state, and federal taxes.

The Director of Finance is a member of the Executive Committee and Performs other incidental and related duties as needed and assigned.

Proven success in the following job competencies:

· Honesty; has honest, direct, and factual communication and actions with internal and external customers.

· Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Still Is open to others’ ideas and tries new things.

· Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.

· Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

· Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.

· Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.

· Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.

· Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives.

· Communication: Persuasive communication (verbal and written) and presentation skills.

At least 5-8 years of hospitality accounting experience. Quick Books, Agilysys- Resort Suites databases and accounting computer application systems preferred (Birchstreet, Yellowdog inventory, Shift 4, Credit Card processing, Paycom HRIS database. Excellent financial analysis capabilities, knowledge of MS Office. Interpersonal skills with ability to work with ownership, management, and staff personnel.

Strong verbal and written communication skills; ability to support cooperative working relationships with vendors, public and staff at all levels. Exceptional planning skills to manage multiple projects and meet deadlines in a fast-paced work environment. Ability to work productively in a team orientated environment, as well as independently and to be flexible and responsive.

Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in uniform system of accounts for the lodging industry.

Bachelor’s Degree in accounting or finance (MBA preferred)

· Able to sit and work at a computer keyboard for extended periods of time.

· Able to stoop, kneel, bend at the waist, and reach daily.

· Able to lift and move up to 20 pounds occasionally.

· Regular and on-time attendance is critical.

· Hours will occasionally exceed 40 hours per week.

· Other duties as assigned.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability needed and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Spa Director

DEPARTMENT: Spa

STATUS: Exempt, Full Time

SALARY: $80,000 – $120,000

REPORTS TO: General Manager

SUPERVISES: Massage Therapists, Colonic Therapists, & Estheticians

The Spa Director will ensure that the physical structure, tranquility, and esthetic beauty of the facility promotes a relaxing and appealing environment. This position promotes and markets current and new services, and strives for new ways to develop maximum operational efficiency for the spa.

Guest Management

Leading by example is key; exemplifying the level of guest service that is expected of all employees.

Greet all guests/clients with a smile and hello, anticipating the needs of guests/clients, ensuring confidentiality of guests/clients, motivating and inspiring staff to apply guest service standards and policies that will distinguish We Care Spa from the competition are just a few examples and expectations of the role.

The Spa Director maintains & manages “all” schedule appointments, to include accommodating all guest/client requests in an accurate and efficient manner and coordinating all group requests and needs. Responsible for handling all guest/client complaints in a timely manner, maintaining a positive impression with the guest on resolving any complaints.

Staff Management

Conducts team briefings, recruits, interview and evaluate potential staff. Ensuring all established polices and procedures are being followed, therapist are certified and certifications are renewed as required. Train staff to be knowledgeable and conversant, about our philosophy, vision, services and products. Handle all disciplinary counseling as needed according to policy. Coach employees to reinforce positive behavior and to improve performance as needed. Conduct performance evaluations. Coach and direct activities to achieve desired performance. Follow up and ensure that the agreed-upon action and developmental plans identified during the evaluation process are being put into effect. Maintain open and productive relationship with the Director of Human Resources & Resort Leadership.

Financial Management

Prepares staffing schedules in order to meet client needs while complying with budget. Place all orders for supplies, manage inventory and control costs to meet budget. Communicates anticipated business demands daily with each departmental representative.

Proven success in the following job competencies:

Honesty; has honest, direct, and factual communication and actions with internal and external customers.

Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Still Is open to others’ ideas and tries new things.

Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.

Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data.

Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.

Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.

Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives.

Communication: Persuasive communication (verbal and written) and presentation skills.

Previous proven and demonstrated experience in spa management. Three or more in a hospitality leadership position. Possess a good command of the English language and ability to communicate with guests clearly and pleasantly, both in person and by telephone. Bi-lingual a plus. Thorough knowledge of hotel services and facilities. California LMT and/or Esthetician License preferred, but not required. Knowledge of colonics a plus. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook. Experience in Report Suites preferred.

Bachelor’s Degree in Hotel/Spa Management.

Shift:

  • Day shift
  • Evening shift

 

Weekly day range:

  • Every weekend
  • Monday to Friday

 

Ability to commute/relocate:

  • Desert Hot Springs, CA 92241: Reliably commute or planning to relocate before starting work (Required)

 

Work Location:

In person

· Other duties as assigned.

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability needed and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

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